Our goal is to
provide quality, cost-effective restoration services in a timely manner that
will prove to be of good value for the expense incurred. PROTEK technicians are recognized for their
knowledge, indisputable integrity and technical excellence. We strive to earn a golden reputation with
those whose property we restore and with the insurance industry by
establishment of the following Code of Ethics:
An
PROTEK representative will always be available, 24/7, to react to your
emergency call.
We understand the main concern of many
customers after they have experienced a property loss is immediate reaction to
their needs. Our services are based on
providing a quick response to put our customers mind at ease, and assure them
that help is on the way.
The
restoration team of PROTEK will always be fully equipped and onsite in a timely
manner. Time is
of the essence as a disaster occurs, the more time saved, the less of your
property is at risk of more damage.
PROTEK
Restoration will use the best resources to assure our customer and customer’s
insurer is satisfied.
We will honestly provide objective judgments
in regards to cause of damage, property conditions and the restoration
process. We will provide a level of
expertise, workmanship and equipment appropriate for the customer and insurer’s
needs.
PROTEK Restoration guarantees the respect
of our customer’s privacy.
We will
never disclose your personal information without your permission. Our customer’s privacy is important and we
respect it.
PROTEK Restoration will keep our customer’s
informed on each phase of the restoration process.
Communication
between PROTEK and our customer’s is paramount in quickly and effectively
restoring order to your property. We
encourage your input in establishing priorities and concerns during the
restoration process.